Do the flowers get cremated as well?

The flowers get cremated along with the casket, however if you wish to keep the flowers, your funeral director will make sure these are given to you prior.

What happens with the glasses?

As glass is unable to be cremated, all glasses are donated to the Fred Hollows Foundation.

What happens to artificial joints?

All artificial joints are recycled and the proceeds are donated to The Canterbury Charitable Hospital, Burnside.

When will we receive the ashes?

One of our funeral directors will contact you once the ashes are ready to be collected.  The ashes may be available two days following the cremation.

When will I receive the death certificate?

The death certificate is registered online on the day following the cremation and lodged with Births, Deaths and Marriages.  It then takes 5-10 working days to be prepared and is posted direct to [...]

When will I see my loved one again and where?

We will arrange the opportunity for you to spend some time with your loved one either at our Chapel or you may wish to have your loved one at home.

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